-
Identify Your Hot Buttons to Effectively Navigate Workplace Conflict
Finding yourself frustrated with coworkers, managers, or employees? If you feel that your ‘hot buttons’ are being pushed at work and you’re ready to take action and gain some tools to navigate these situations of office politics and workplace conflict, keep reading… You’re leading an important meeting or making a presentation when someone interrupts you and takes over. A key project deadline is missed when someone drops the ball and doesn’t follow through on what he promised to deliver. While talking one-on-one with a direct report, she seems distracted – continually checking her phone and scrolling through messages. Sound familiar? People often share these and similar challenging workplace situations with…
-
Change your response, transform your results
I don’t know about you, but stories have always helped me take a concept and really experience it… digest it… learn from it. That said, I’d like to share a story with you about a client of mine who had to deal with a difficult workplace situation that I know you’ll be able to relate to. I shared the whole story and a lot more on workplace triggers and emotions when I gave a TAI talk recently, and you can watch the entire video here. Julie Before: In an Emotionally Triggering Situation Julie told me that she’d been really anxious and had been carefully preparing to attend a presentation in…
-
Less Conflict at Work: Is it Really Possible?
I’ve been hearing from so many people about the difficult situations they’re encountering at work – tangled conflicts, mismanaged situations, ego-driven politics, and escalating tensions – to name just a few. And the results of workplace conflict are catastrophic to any business! In the 30 years I’ve been doing training and organizational change work, my own perspective has changed a lot. I used to believe that all people needed was to attend one of my workshops and they would quickly and easily change their behaviors. Just like that, they’d walk out of my workshop and immediately start creating greater productivity and inclusion in the workplace. Easy, right? Are you laughing…