Did you ever notice how those in privileged groups tend to focus on their ‘good intent’ rather than on the negative impact of their behavior when interacting with members of marginalized groups? Very often, in our privileged identities we tend to focus on how much progress we’ve made – rather than how much more still needs to be done! I’m not saying it’s a bad thing to acknowledge the good work that has already been accomplished – not at all. However, if we focus solely on past achievements, we overlook the daily indignities those in marginalized groups continue to face. Effective design and facilitation involves learning how to engage others…